FAQ

Payment policy

  • Payment of a 25% non-refundable deposit secures a booking.
  • The balance is due at least 14 days before the date of arrival.
  • We recommend taking out Travel Insurance, as no refund will be given for cancellations, no-shows or early departure.
  • If you wish to change a booking, deposits can be transferred to your new reservation if more than 30 days notice is given.